About Me

Colleen Gillis has been recruiting many years, working with national corporate organizations as well as small independent operations. Her expertise on the hiring climate in Canada, best candidate pratices, and employment standards have been a valuable resorce for candidates searching for the next step in their career.
Showing posts with label restaurant work. Show all posts
Showing posts with label restaurant work. Show all posts

Tuesday, May 25, 2010



7 Action Ideas for Leadership Development

1. Determine the best leadership style for your organisation
2. Identify current and potential leaders within the company
3. Identify leadership gaps
4. Develop succession plans for critical roles
5. Develop career planning goals for potential leaders
6. Develop skills road map for future leaders
7. Develop retention programs for current and future leaders

Friday, July 03, 2009

Salary Negotiations

SALARY NEGOTIATIONS

Talking about money during the hiring process can feellike being in a contest on a nerve-wracking game show. Job candidates who prepare before the interview and adhere to some specific principles during the negotiation will eliminate much of the guesswork in the equation and come out of the interview feeling like you handled it professionally and have a better idea of what the position offers.


Before the Interview

For most hospitality management roles, the salary negotiation will take place at the last interview. That can be the 2nd or 5th interview, depending on the process with the hiring company. You can expect an offer on the spot at the end of the interview or sent to you in writing the next day should you be the chosen one. In any event, get your ducks in a row - know what you want and prioritize what's most important to you in your next role --money, more responsibility, work/life balance, a shorter commute, corporate culture-- before you begin interviewing.

Use a salary calculator, ie www.payscale.com, or locate an industry association contact that can provide you with relevant compensation information. This will also help you know that jobs you apply for pay well enough for you. Remember, however, that variables such as company size, economic conditions, and availability of qualified candidates in the market need to be factored into your information-gathering process.

Keep in mind that companies typically have salary ranges budgeted for specific roles within the organization. Exceptions aren't all that common. The only flexible items in a job offer may come down to things other than salary -- a signing bonus, moving up your review date, additional vacation time -- and could be an alternative to a higher salary.

Be prepared. You should be ready to convince the recruiter that you are worth the dollar amount at the higher end of the salary range. The easiest way to do this is to provide very specific examples of how you can add value to this organization -- just like you've done throughout your entire career.

Be upfront. When asked about your compensation requirements during the initial telephone interview, let the recruiter know where you stand. "I'm looking at opportunities in the $60-70,000 range, but can be flexible for the right opportunity." It's acceptable to ask if you're in the correct range for the position, and important to know so that both parties can make an informed decision about moving forward without wasting time. Remember, the role of the recruiter differs at each organization, so don't underestimate the influence this person has on the decision-making process.

Be respectful. If an offer is presented that is lower than what you hoped, thank the presenter. Ask if there is any flexibility in one or two of the areas that you've identified as being a priority for you. Regardless of the answer, always say you need time to consider the offer. Don't start negotiating new terms immediately.

Be firm. If there is no flexibility in the offer, you can accept it as is, or politely refuse and walk away. If the company is flexible on your terms, agree on all the new details in one conversation so that you can move forward with the next step in the process -- signing and returning the written offer letter.

Above all, be professional. Your actions during the negotiation process will be remembered by everyone involved long after you're hired, and may be helpful when it comes time to ask for a raise. As before, early preparation is the key to success in getting the salary you want.

Monday, June 01, 2009

Loooking for Hospitality Work? ....Get Another Life!?

You know about the online, interactive game called Second Life? Can you get your head around the idea of people looking for work while playing Second Life? Seems like a contradiction to me. People playing Second Life want to get away from "real life" don't they? So, why on earth would they look for work while playing a game? Maybe I need to learn more about this game, but in the meantime, I thought I'd provide you with a look at an Austrailian recruitment company that's advertising in Second Life for hospitality jobs....

CORPORATE "SECOND LIFE" OFFICE








JOB HUNTER?








CORPORATE "SECOND LIFE" TEAM


SPA JOB AD








Crazy world out there. Who would have thought 5 years ago that recruitment for hospitality jobs would happen in a game?

Thursday, April 30, 2009

Ready for the Interview?

When an "economic downturn" becomes a reality in the minds of candidates and clients in the hospitality industry, one thing becomes a primary issue: interview behaviour.

Apparently candidates that have good management backgrounds, are educated, and present themselves well can disconnect somewhere along the line in their interviews with clients. Not good when clients are in a position to be selective about who they hire.

In any event, candidates looking for work need to be mindful of their interview skills. When you prepare for a marathon, you must wear the proper gear, know your strengths and the track, study the prize, stretch your muscles, etc. Likewise, for an interview, be aware of your appearance in dress and personal grooming, your demeanor, resume presentation and references, knowledge of the prospective employer. As well, it's going to work in your favour to acknolwedge the current market situation and how it affects your current and future aspirations with the company you join.

If you take the time to prepare for an interview as you would for a marathon, for example, you'll avoid some of the tragic pitfalls I've encountered as a recruiter. For instance, one candidate showed up for a restaurant management position wearing a baseball cap, another man didn't shave for an interivew for an Area Manager position, while another rambled on with chatter due to nerves. They were all politely declined by my clients.

Perhaps in a booming economy, with a small pool of qualified candidates, these mishaps by candidates would be overlooked, but not now. Candidates now need to ensure their interview behaviour is top notch and they're fully prepared because you really can't afford even one disconnect along the way. As a recruiter, I can sometimes help candidates in putting their best foot forward, ie: a free interview prep program online to stretch those interview muscles. Candidates need to use all their resources to be a successful candidate in difficult economic times. Good luck!